We are currently looking for a Desktop Support Engineer to join our team in India
Location: Aquamarine WTC-03 BAGMANE Bangalore
Work Mode: Fully Onsite (5 days per week)
Shift Pattern: 24/7 rotational shifts, including morning, evening, and night shifts
Contract Type: Self-Employed (B2 B)
Visa Sponsorship: Not Available
Language Requirements:
* Hindi
* Positive English communication skills
Job Description:
* Perform on office infra basic troubleshooting, installation, or maintenance for EIT services(printing, connectivity, platform, voice )
* Install, test, and remove basic network devices such as switches, routers, and access points - this includes Support for Site/CORE Equipment inside office example but not limited : Out of band, FW, NAC, DNS, Secnet
* Network connectivity basic troubleshooting (example : Wi-Fi, LAN)
* On prem support for smart metering as well as other real estate solutions within office environments, including smart office sensors, smart metering and digital signage.
* Basic tasks for PABXs where applicable in coordination with L2 teams




* Print equipment receipt, install, and test the printer.
* AV equipment receipt, testing, and basic troubleshooting in coordination with remote AV support
* Workplace monitor deployment, testing, and logistics handling
* Provide support to remote Level 2 teams by troubleshooting and configuring local office infrastructure equipment in accordance with established instructions.
* Onsite assistance during scheduled maintenance or escalations (as coordinated by Ericsson)
* Coordinate with vendors or local service providers for repairs and equipment replacements as needed.
* Maintain accurate records of incidents and resolutions to ensure effective knowledge sharing within the team.
* Escort 3rd party providers to Ericsson local data room (local network provider, global print provider/partner, global video provider/partner...)
* Assist during internal/external audits & SOX and other compliance
* Support for office moves

📌 Desktop support engineer (Bangalore Rural)
🏢 Tech People 247
📍 Bangalore Rural