Foundever is hiring Team Leader Operations for International Hospitality Process
We're Hiring – Team Leader (International Hospitality Process)
Location: Airoli
Education: HSC / Graduate
Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process
Process: International (Only international Process applicants should apply)
Shift Window: 24/7
Week Offs: 2 Rotational week off
5 Days Working
What We're Looking For:
Experience in team handling
Prior client management exposure
Robust in Excel & reporting
Excellent communication skills
Proven people management & leadership skills
Quick learner with strong adaptability
Experience handling attrition & shrinkage
Key Skills:
Team Management
Client Handling
MS Excel Proficiency
Communication & Leadership
Problem Solving & Adaptability
Skills
Shrinkage Attrition Team Leadership Customer Retention Customer Satisfaction (CSAT) Chat Team Management Leadership Schedule Adherence. Coaching & Feedback People metrics Interested?
Send your updated CV to farzeen.baig@

📌 Operations team lead (Mumbai)
🏢 Foundever
📍 Mumbai