Jaipur Modern is one of Jaipur's most recognised hospitality destinations — an all-day kitchen and concept store in a 1940s heritage bungalow in C-Scheme, featured in Condé Nast Traveller and ranked in Trip Advisor's top 50. We've recently launched a curated beer and wine programme and are expanding our evening business and events calendar.
We're hiring a Guest Experience Lead whose entire focus is the guest — not floor operations, not staff management. Those are owned. This role exists to make every guest feel personally looked after, visit after visit. What This Role Is — and Isn't
This is a guest experience role, not an operations role. Jaipur Modern already has a Restaurant Manager, Prem, who is on the floor full time and owns how the floor runs — staffing, pacing, systems, service flow. You are not a second version of that. You exist to do the thing operational management can't fully do while also running the room: build a relationship with the individual guest in front of you, table by table, visit by visit.
You report to Restaurant Manager. What You'll Do




– Own the welcome and send-off for every table — personally, consistently
– Build genuine relationships with returning guests; remember names, remember preferences
– Make warm, confident recommendations on food, wine, and craft beer
– Handle guest concerns in the moment with calm and ownership
– Manage the guest experience layer for private bookings and events
– Submit a short daily guest log to the Restaurant Manager What We're Looking For
– 3+ years in a senior guest-facing role in premium casual dining, boutique hotels, or fine dining
– Genuine warmth with guests that doesn't feel scripted
– Confidence with a wine and beer list — knowledge is a plus, curiosity is a must
– Fluent English; Hindi assumed
– Comfortable working alongside a hands-on Restaurant Manager — you own guest relationships, he owns floor operations Why Join Us
Jaipur Modern has the brand. We need the person who makes the experience matc

📌 Guest experience lead (Jaipur)
🏢 Jaipur Modern: Store & Kitchen
📍 Jaipur