Role Purpose:
This role will play a pivotal role in driving the operational efficiency, strategic alignment, and achievement of business goals. The role requires streamlining operations, enhancing customer experience and effective people management, ensuring sustainable growth and continuous improvement.
Key Responsibilities:
Strategy Execution
Collaborate with senior management to define and execute the strategic vision for the business Drive the implementation of business plans, annual budgets, and performance metrics to achieve financial and operational objectives Review key performance indicators to ensure business targets are met. Provide inputs to leadership on achievements, challenges,
and areas for improvement Identify and drive recent initiatives for business growth in line with business goals and strategy Own the Pn L of the business and work across the board towards achievement of business goals Work closely with the Business Development Manager to qualify property and catchment for business expansion Monitor industry trends and market dynamics for strategic decision-making Operational Excellence
Implement robust operational processes and systems to optimise efficiency and enhance overall operational effectiveness across all facets of the business Ensure timely resolution of escalated issues Undertake regular store visits to conduct audits and review store ambience, service and adherence to retail standards Monitor audit results and ensure gaps are addressed Work closely with all teams like B& M, L& D, talent acquisition, marketing, product, BD, finance, HRBP to further the business and organisations priorities Participate in inventory meetings to provide market inputs and plan required liquidation People Leadership
Lead, inspire, and develop a high-performing team Develop a culture of collaboration, accountability, and continuous learning Establish clear performance expectations, provide constructive feedback, and drive the professional development of the t
📌 Business operations manager (Bengaluru)
🏢 Ample
📍 Bengaluru
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