Please find the JD.
Role- Assistant Manager- Travel Operations
Location - Gurgaon
Responsibilties-
Issuing tickets as per the client's requirements. Manage all transactions related to non-air services - Rail / Visa / Bus /Insurance, all non-air services - Rail / Visa / Bus /Insurance. Ensure client SLA's are met. Drive PLB carrier sales. Ensure all supports are uploaded to the i Book. Ensure Nil billing pendency. Extend support for submission by providing all correspondence mail. Handing personal bookings of clients. Coordinating with customers for day-to-day bookings. Achieving Revenue and transaction targets as defined by the business. Coordinating & negotiating with hotels and suppliers. Sub activities related to transaction, including invoicing,



hotel invoice collection & reconciliation. Manage all the client interactions and maximise the business through quality service being provided to the client. Ensuring a high level of customer satisfaction. Ensuring quality service is provided to clients by following the organization's standards. Requirements:
2 to 6 years of experience in travel operations. Robust knowledge of ticketing and travel services. Good communication and client-handling skills. Ability to manage multiple tasks efficiently. Proficiency in handling operational and documentation processes.

📌 Assistant manager (Gurugram)
🏢 Thomas Cook India
📍 Gurugram