Employment Type: Full-time
Client Delivery Manage
Commercial Operations · Reports to Commercial Ops Manager
The Client Delivery Manager supports Rephine's global sales operations by delivering high-quality technical proposals and managing contract execution within the Commercial Operations Centre of Excellence (Co E) based in India.
This role owns:
Technical proposal drafting using standardised templates and costings Contract drafting and processing (MSAs, TAs, amendments) Coordination with global sales teams Maintenance of proposal content libraries The role ensures all proposals and contracts are:
Delivered within agreed SLA timeframes Accurate and complete Aligned with Rephine's commercial standards Properly documented in Salesforce and Docu Sign systems This is a specialist operational role focused on proposal and contract execution, not a client-facing or sales role.
Profile
Education & Qualifications
Bachelor's degree in Business, Commerce, English, or related field Experience
Minimum 2 years in proposals, contracts,
or commercial operations roles Preferably within a global company or professional services environment Hands-on experience with Salesforce CRM Practical experience with Docu Sign or equivalent e-signature platforms Proficiency with Microsoft Office Suite (Word, Excel, Power Point) Experience in pharmaceutical, life sciences, or regulated industries highly desirable Skills & Competencies
Excellent written English communication skills with strong attention to detail Robust organisational skills and ability to manage multiple priorities Demonstrated ability to work efficiently within defined processes and SLAs Commercial awareness and understanding of B2 B service agreements Quality focus with commitment to accuracy and completeness Ability to work independently while collaborating effectively with global teams Comfortable operating in a high-accountability, metrics-driven environment Key Responsibilities
Proposal Development & Delivery (50%)
Draft t