Job Title: Front Desk Executive – Healthcare (Hospitality Background Preferred)
Location: Mumbai
Role Overview:
We are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup.
Key Responsibilities:
Maintain accurate patient records & follow-ups Handle patient inquiries, appointments & service coordination • Deliver a warm, professional & empathetic patient experience • Manage front desk interactions & patient flow • Coordinate with medical & support teams for seamless service • Address patient concerns,



feedback & service recovery • Ensure high standards of customer service aligned with healthcare protocols • Support billing coordination & basic administrative tasks Requirements:
• Experience in Hospitality / Guest Relations / Customer Service
• Strong communication & interpersonal skills
• Patient-first attitude with empathy & professionalism
• Ability to handle sensitive situations calmly
• Basic knowledge of healthcare workplace is a plus
Preferred Profile:
Candidates from hotel, airline, clinic, wellness or service industry with strong customer handling experience.
Interested candidate can drop their resume on hr@

📌 Front desk executive (Mumbai)
🏢 AquaCentric
📍 Mumbai