17 Aug
|
CORPORATE LEISURE AND PROPERTY DEVELOPMENTS PRIVATE
|
Bengaluru
17 Aug
CORPORATE LEISURE AND PROPERTY DEVELOPMENTS PRIVATE
Bengaluru
Hiring: CRM Manager – Real Estate Corporate Leisure & Property Development Pvt. Ltd. (CLPD) is looking for an experienced and customer-focused CRM (Customer Relationship Management) Manager to manage customer relationships from booking through possession, ensuring an exceptional home-buying experience. Location Bangalore Position CRM Manager – Real Estate Experience 5–8 years of experience in Customer Relationship Management Minimum 3 years in residential real-estate CRM Experience handling post-sales customer lifecycle is mandatory Key Responsibilities Manage the complete customer journey from booking to handover and post-possession support Act as the primary point of contact for customers, ensuring timely communication and issue resolution Coordinate with Sales, Projects, Finance, Legal, and Customer Support teams for seamless service delivery Manage customer documentation, agreements, payment schedules, and collections follow-ups Ensure timely execution of registration, possession, and handover processes Track customer queries, complaints,
and service requests through CRM systems and ensure prompt resolution Monitor customer satisfaction and implement initiatives to enhance the overall customer experience Generate CRM reports, customer feedback analysis, and MIS for management review Ensure compliance with company policies, regulatory requirements, and service standards Desired Candidate Profile 5–8 years of CRM experience in the real-estate industry Solid understanding of the residential sales and post-sales process Excellent communication, interpersonal, and conflict-resolution skills Hands-on experience with CRM software (Salesforce, Zoho CRM, Hub Spot, or similar platforms) Strong coordination, documentation, and organizational skills Graduate in any discipline (MBA preferred) Compensation Attractive Fixed Salary Performance-Based Incentives Career Growth Opportunities Why Join CLPD? Be part of a fast-growing real-estate developer Work in a collaborative and
📌 Customer relationship management manager (Bengaluru)
🏢 CORPORATE LEISURE AND PROPERTY DEVELOPMENTS PRIVATE
📍 Bengaluru