Position: Online Tele Sales Associate
Qualifications: Bachelor's or Master's degree in Marketing, Business
Administration, or a related field.
Industry: Gems & Jewelry (preferable) /Retail /Services
Key Responsibilities:
• Manage incoming leads from online platforms, social media, and company
website, ensuring timely follow-ups and conversions.
• Handle customer inquiries through chat, email, calls, and Whats App with a
consultative sales approach.
• Understand customer requirements and provide personalized jewelry
recommendations.
• Share product details, pricing, and offers with potential clients, ensuring
complete clarity.
• Work closely with the marketing team to provide insights on customer
preferences and lead quality.
• Achieve and exceed monthly/quarterly sales conversion targets.
• Assist with after-sales support, including order tracking, payment coordination,
and addressing customer concerns.




• Stay updated with jewelry trends, collections, and industry insights to pitch
effectively.
Key Skills & Competencies:
• Proven sales conversion skills with at least 2+ years in online sales/customer
acquisition (jewelry industry preferred).
• Excellent communication skills (English & Hindi; regional language is a plus).
• Robust negotiation, persuasion, and problem-solving abilities.
• Ability to multitask and manage multiple leads/customers simultaneously.
• Customer-first attitude with a focus on building trust and long-term relations.
Qualifications
• Bachelor's degree in Business, Marketing, or related field preferred.
• Minimum 2 years' experience in online sales (jewelry, luxury, or e-commerce
industry preferred).

📌 Telesales executive (Mumbai)
🏢 Limelight Lab Grown Diamonds
📍 Mumbai