Job Title: IT Support Coordinator
Company: King Rose Construction
Job Summary:
King Rose Construction is seeking an experienced and proactive IT Support Coordinator to oversee and support the company's day-to-day IT operations. The ideal candidate will be responsible for identifying, troubleshooting, and resolving hardware and software issues in a timely manner while optimizing existing IT processes to improve operational efficiency across the organization.
This role will support both onsite and remote users, including the New York office, and requires excellent communication skills in English, robust problem-solving abilities, and the capability to manage multiple IT-related tasks effectively.
Shift Timing:
Night Shift: 4:30 PM to 1:00 AM IST Experience Required:
Minimum 4+ years of experience in IT Support, Help Desk, or IT Coordination roles. Key Responsibilities:
Provide technical support for hardware, software, printers, network connectivity, email, and system-related issues.



Troubleshoot and resolve IT problems efficiently to minimize downtime and business interruptions. Monitor and optimize current IT processes and recommend improvements where necessary. Identify recurring IT issues and provide suggestions and long-term solutions for process improvement and operational efficiency. Coordinate with vendors and service providers for IT-related maintenance and support. Support employees across multiple office locations, including the New York office. Maintain IT asset tracking and documentation for systems, devices, and licenses. Assist with onboarding and setup for new employees, including laptops, email accounts, and system access. Handle employee offboarding activities including device collection, account deactivation, access removal, and asset documentation. Ensure timely resolution and follow-up of all IT support tickets and requests. Maintain system security, backups, software updates, and access management as required. Provide user training and guidance on

📌 It support coordinator (Bengaluru)
🏢 King Rose Construction
📍 Bengaluru