About Learn Rush
Learn Rush is an AI-powered Learning Management System designed for modern enterprises. The platform helps organizations manage employee learning, compliance training, onboarding, role-based learning journeys, AI-powered course creation, knowledge vaults, assessments, reporting, and learner engagement at scale.
We work with enterprise clients across sectors and are looking for a dynamic, customer-focused, and driven Customer Success Manager to manage key accounts, drive adoption, support client success, and build long-term relationships.
Role Overview
The Customer Success Manager will be responsible for managing enterprise client accounts post-sales, ensuring smooth onboarding, driving platform adoption, conducting admin and learner trainings, supporting client queries, and acting as the bridge between the client and internal teams.
The ideal candidate should have prior experience handling B2 B enterprise customers, strong communication skills, the ability to manage multiple stakeholders, and a proactive approach to solving client problems.
Key Responsibilities




Enterprise Account Management
Manage assigned enterprise accounts and build robust, long-term client relationships. Act as the primary point of contact for client stakeholders including HR, L& D, Admin, IT, and Business teams. Understand client goals, training requirements, adoption challenges, and success metrics. Drive account engagement through regular follow-ups, review meetings, and proactive support. Onboarding & Implementation Support
Coordinate with internal teams and clients during onboarding and go-live. Support clients in understanding the platform setup, user management, course assignment, reporting, learning paths, certificates, and other LMS workflows. Ensure timely closure of onboarding tasks, client dependencies, and go-live milestones. Admin & User Training
Conduct detailed admin training sessions for client LMS administrators. Conduct learner orientation sessions and platfor

📌 Customer success manager (Gurugram)
🏢 LearnRush LMS
📍 Gurugram