Airtel Digital is at the forefront of digital transformation, redefining how millions of customers experience telecom, content, and financial services. Our mission is to build scalable, AI-driven solutions that create seamless and personalized experiences for our users. If you are passionate about solving complex problems, leveraging data, and implementing cutting-edge AI-driven solutions, we’d love to have you on board.
Role Overview
We are looking for a Product Manager with deep customer empathy, robust business acumen, and a data-driven mindset. You will own and drive AI-driven product initiatives that enhance customer experience, optimize business processes, and significant growth. This role requires a mix of strategic thinking, hands-on problem-solving, and technical fluency in AI/ML models.
Key Responsibilities
Customer-Centric Product Thinking
- You have a deep understanding of customer pain points and business challenges and be well versed with skills such as global scans and research, and data analysis.




- You champion customer empathy in every product decision and ensure AI-driven solutions enhance user experience.
- You are able to translate customer needs into product roadmaps, constantly ensuring and obsessing about business impact.
Data Fluency & Experimentation
- You define, track, and analyze product KPIs using data tools and technology to drive key product decisions.
- You run A/B tests, interpret results, and iterate to improve customer experience and business impact.
- Leverage data to create compelling narratives that influence leadership and cross-functional teams.
AI & Machine Learning Implementation
- You work closely with data scientists and engineers to build, train, and deploy AI/ML models that enhance user experience and business processes.
- Identify use cases where AI can drive automation, personalization, and decision-making improvements.
- Stay up-to-date with the latest advancements in AI/ML and apply best practices to solve business p

📌 Associate product manager (Gurugram)
🏢 Airtel Digital
📍 Gurugram