About Desi Minimals
Desi Minimals is a contemporary fashion label rooted in simplicity, ease, and authenticity. We create everyday essentials designed to be lived in — not just worn. Our pieces are subtle, functional, and effortlessly stylish, crafted to complement real life, not perform for it.
Born from the idea of reimagining minimalism for the Indian lifestyle, we embrace comfort, earthy tones, and relatable silhouettes. From home to street to studio, Desi Minimals is for those who find confidence in ease and beauty in the understated. We’re not just a clothing brand — we’re a mood, a mindset, and a movement toward intentional, laid-back living.
Role Summary
As a Customer Review & Support Intern, you will be responsible for executing the Customer Review System, directly impacting brand trust, marketing assets, and customer satisfaction. This position includes high-volume daily calling, structured follow-ups, accurate data logging, and user-generated content (UGC) collection, all under the supervision of the Founder's Office Associate.
Key Responsibilities




Your core focus area spans across six primary operational verticals:
- Customer Outreach & Review Generation: Strategically prioritize and engage customers via daily phone calls to solicit verified product reviews. Utilize approved scripts to maintain brand consistency and promptly identify and escalate cases of customer dissatisfaction for service recovery.
- Digital Follow-Up & Engagement: Manage post-call review submission process by immediately sharing review links and executing targeted, non-intrusive follow-up communication to maximize review conversion rates.
- Data Management & Reporting: Ensure the integrity and real-time accuracy of customer interaction data within designated trackers. Meticulously log client details and conversational notes, and proactively report any data inconsistencies or incomplete metrics.
- User-Generated Content (UGC) Curation: Systematically capture spontaneous customer media (phot

📌 Customer support intern (Kolkata)
🏢 Desi Minimals
📍 Kolkata