We are seeking dynamic, target-oriented, and enthusiastic Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into successful admissions. The ideal candidate should possess excellent communication skills, strong counseling abilities, and a results-driven approach to support students in making informed academic decisions while contributing to institutional growth.
Key Responsibilities
1. Telecalling & Lead Management
Make 100+ outbound calls daily to prospective students and parents from assigned databases
Handle inbound inquiries via phone calls, Whats App, and email professionally
Conduct cold calling and ensure timely follow-ups on leads
Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
Track daily, weekly, and monthly performance metrics including calls, conversions, and enrollments
Achieve assigned admission and enrollment targets
2. Admission Counseling
Counsel students and parents regarding academic programs, eligibility criteria,



admission procedures, fee structures, scholarships, and important deadlines
Assess student profiles and recommend suitable academic programs
Build trust and maintain long-term relationships with prospective students
Guide applicants throughout the admission process until successful enrollment
Apply effective counseling and persuasion techniques to convert leads into admissions
Eligibility Criteria
Bachelor’s degree in any discipline
1–3 years of experience in admission counseling, telecalling, education sales, or related profiles
Prior experience in the Education/Ed Tech sector will be preferred
Required Skills
Admission Conversion & Lead Nurturing
Student Counseling & Relationship Management
CRM & Lead Management
Solid Communication & Interpersonal Skills
Objection Handling & Negotiation
Follow-up & Engagement Techniques
Basic Computer Knowledge (MS Office & CRM Tools)
English communication proficie

📌 Admissions counsellor (Chandigarh)
🏢 Chandigarh University
📍 Chandigarh