Customer Relationship Management
Build and maintain strong relationships with existing and potential customers. Handle customer inquiries regarding products, pricing, technical specifications, and availability. Ensure high levels of customer satisfaction and retention. Resolve customer issues in coordination with relevant departments. Quotations & Order Management
Process sales orders accurately and coordinate with production and dispatch teams. Track order status and communicate updates to customers. Sales Operations & Reporting
Monitor sales pipeline and maintain CRM data. Analyze sales trends, customer requirements, and market opportunities. Prepare weekly, monthly, and quarterly sales reports. Track KPIs such as inquiry conversion, order booking, revenue achievement, and customer acquisition. Team Management
Set performance targets and monitor achievement. Foster a customer-centric and performance-driven culture. Cross-Functional Coordination
Work closely with Production, Planning, Procurement, Logistics, and Finance teams.



Coordinate inventory availability and delivery schedules. Support new product launches and promotional campaigns. Required Qualifications
Bachelor's Degree in Engineering, Business Administration, Marketing, or related field. MBA (Sales & Marketing) preferred. 5–10 years of sales experience, Experience in industrial products, hoses, rubber products, hydraulics, fluid transfer systems, engineering products, or manufacturing industries preferred. Required Skills
Strong B2 B sales and customer relationship management skills. Knowledge of industrial hose products and applications. Excellent communication, negotiation, and presentation skills. Experience with CRM and ERP systems. Solid analytical and problem-solving abilities. Team leadership and performance management skills. Proficiency in Microsoft Excel, Power Point, and sales reporting tools. Compensation
Competitive salary based on experience. Performance-linked incentives. Additional benef

📌 Inside sales manager (Pune)
🏢 TVSMobility Polymeric Products
📍 Pune