It support engineer (Bengaluru)

It support engineer (Bengaluru)

17 Aug
|
Ceres Environmental Services
|
Bengaluru

17 Aug

Ceres Environmental Services

Bengaluru

Job Title: IT Support Engineer-Immediate Joiner
Location: Ceres India – Bangalore
About Ceres India
Ceres India (Ceres Environmental India Pvt. Ltd.) serves as the Global Capabilities Centre for Ceres Global, embodying strategic value, innovation, and operational excellence. With a highly skilled and diverse team, Ceres India drives efficiency and delivers exceptional support services across global operations.
Driven by Purpose, Powered by People
At Ceres, you're more than an employee, you're part of a mission-driven team restoring hope and rebuilding lives. Every role, whether in leadership, field operations, or support functions, plays a critical part in helping communities recover when it matters most.
We value initiative, collaboration, diversity, and accountability. Our culture is built on resilience, teamwork, and empowerment, offering competitive compensation, global exposure, and opportunities to lead with impact.
If you act with compassion, urgency, and ownership you'll thrive at Ceres.
Role Overview




The IT Support Engineer will deliver high-quality end-user support while administering core Microsoft 365 and modern workplace technologies. This role combines frontline technical support with hands-on administration across platforms such as Entra ID (Azure AD), Intune, Exchange Online, Teams, Share Point/One Drive, and endpoint security solutions.
You will collaborate with senior engineers on security operations, automation initiatives, and platform improvements, ensuring reliable, secure, and scalable IT services across the organization.
Key Responsibilities
End User Support & IT Operations
Serve as the primary point of contact for IT incidents and service requests, including hardware, software, and Saa S applications. Install, configure, and maintain Windows 11 laptops/desktops, mobile devices, and peripherals. Manage the complete ticket lifecycle through ITSM tools (e.g., Service Now, Jira), ensuring timely resolution and explicit documentation. Provide suppor

📌 It support engineer (Bengaluru)
🏢 Ceres Environmental Services
📍 Bengaluru

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