Job Overview
We are seeking a dynamic and experienced professional to lead our Technology Infrastructure and Applications Observability Practice. The candidate will oversee a multidisciplinary team across Operations, Site Reliability Engineering (SRE), Engineering, and Client Engagement , driving excellence in service delivery and leveraging AI-powered Observability to enhance performance, resilience, and business value.
The ideal candidate will bring a robust mix of technical depth , strategic thinking , and executive communication , along with a passion for showcasing the business impact of infrastructure insights through data storytelling and intelligent dashboards.
Key Responsibilities
Leadership & Strategy
Lead the Observability Practice spanning infrastructure and application monitoring , log & trace analytics , AIOps , and SRE automation.
Develop and drive the roadmap for next-gen observability leveraging AI/ML , causal analysis , and predictive intelligence.
Collaborate with CIO, platform, and application teams to align observability strategies with business outcomes.




Operations & SRE
Manage end-to-end operations for Network and Cloud Infrastructure and ensure key KPIs and SLAs are met as per the ITSM practice on SNOW
Drive effective Change Management from overall Monitoring Ops standpoint
Manage real-time monitoring, incident response, and proactive alerting for critical infrastructure and applications.
Ensure key KPIs like uptime, latency, Traffic, Errors, Saturation are met as per MSAs and Business requirements
Ensure all new devices, VMs, Cloud Resources, Models, Apps (Saa S, Paa S, Iaa S, On-premise) are onboarded for monitoring during post provisioning.
Establish and refine SRE principles to improve reliability, reduce toil, and enforce SLAs/SLOs.
Drive root cause analysis (RCA), resilience testing, and postmortems.
Ensure End user incidents are in check and any deviation w.r.t User Experience is worked upon
Engineering & Innovatio
n Oversee the build-

📌 Sre & observability lead (Noida)
🏢 GreenTree Advisory Services
📍 Noida