The Manager – Finance will be responsible for driving commercial finance operations, customer claims governance, process controls, and cross-functional business support. The role will partner closely with Sales, Distribution, Commercial, Supply Chain, and Finance teams to ensure effective evaluation and settlement of customer claims, robust controls, compliance with customer agreements, and continuous process automation and improvement.
The position will play a critical role in safeguarding company revenue, improving working capital management, and ensuring adherence to internal controls and corporate policies.
Key Responsibilities
Commercial Finance & Customer Claims Management
Support business teams in evaluating customer commercial schemes, rebates, discounts, incentives, and claims for future supplies.
Review and validate customer claims in line with approved commercial terms and company policies.
Ensure accurate accounting, booking, tracking, and settlement of customer claims.
Monitor claim utilization against approved budgets and commercial agreements.




Drive timely closure and reconciliation of customer claims.
Customer Agreement Review & Commercial Support
Review customer agreements from a financial, commercial, and risk management perspective.
Partner with Sales, Legal, Commercial, and Supply Chain teams during customer negotiations.
Identify financial risks and recommend appropriate controls and mitigation measures.
Ensure commercial agreements comply with company policies and profitability objectives.
Process Governance & Internal Controls
Draft, implement, and periodically review Standard Operating Procedures (SOPs) related to customer claims, trade schemes, receivables, and commercial finance processes.
Monitor compliance with SOPs, internal controls, and corporate governance requirements.
Strengthen control frameworks to minimize revenue leakage and financial risk.
Ensure compliance with internal audit and corporate control requirements.
Process Improve

📌 Manager finance (Mumbai)
🏢 Glenmark Pharmaceuticals
📍 Mumbai