Training Manager - Housekeeping
Urban Company
Location: Ahmedabad | Hyderabad | Bangalore | Mumbai
Employment Type: Full Time
About Urban Company
Urban Company is India's leading tech-enabled home services platform, committed to delivering high quality, standardized, and reliable services to customers across the country. We are rapidly expanding our Deep Cleaning category and are looking for passionate professionals to help us scale.
About the Role
As a Training Manager, you will be responsible for building and delivering training programs for our housekeeping professionals across assigned cities. You will work closely with operations and quality teams to ensure service standards are consistently met and improved.
What You Will Do
- Design and deliver training programs for cleaning professionals based on SOPs and service standards
- Conduct on-ground induction and refresher training for new and existing partners
- Develop and update training content, manuals, and guidelines regularly
- Monitor service quality through audits, feedback, and on-ground observation




- Identify training gaps and implement targeted interventions
- Lead and manage a team of trainers across assigned locations
- Collaborate with operations and quality teams to align training with business goals
- Handle manpower planning and scheduling for training activities
- Ensure all professionals are trained on chemi.cal usage, equipment handling, and safety protocols
What We Are Looking For
- Minimum 3 years of hands-on experience in housekeeping operations in Hotel, Hospital or Facility Services
- Prior experience in training, mentoring, or managing a team
- Strong knowledge of cleaning SOPs, chemical usage, and hygiene standards
- Experience working in hotels, facility management companies, or hospitals preferred
- Good communication and people management skills
- Ability to work on-ground and travel within the city as required
- Minimum qualification: 2 year Diploma or Bachelor's Degree
Positive to Have

📌 Training manager (Ahmedabad)
🏢 Urban
📍 Ahmedabad