Our Client: It's a leading logistics tech company in India that provides on-demand intra-city transportation services. The company's solutions cater to a variety of industries, offering features like real-time tracking, flexible pricing, and reliable delivery support across multiple cities.
Job Title: Manager – Category Operations (HCV – HSC)
Experience: 2 - 6 years
Education: MBA from Tier 1 college or Tier 2 (IIT, NIT, BITS) Engineering college
Locations: Chennai
About the Role: The Manager – Category Operations will lead and scale day-to-day operations for the HSC business across multiple categories (Intercity - PTL & FTL, Intracity - 9ft, 10ft, 14ft, 17ft, etc) for Chennai city. The role demands strong execution capabilities, people leadership, and the ability to translate business vision into operational excellence. The ideal candidate is someone who has managed multi-category operations in a marketplace business, has managed high-performing teams, is comfortable with data, and, most importantly, understands ground realities well.
Key Responsibilities:
1. Operations Management:




Drive day-to-day operations across business verticals with robust execution discipline.
Plan supply for projected demand and ensure quality and operational standards.
Allocate and manage city teams for on ground operational execution.
2. SOPs, GTMs & Process Excellence:
Support in Implementing SOPs and GTM execution for new categories and process rollouts.
Identify operational inefficiencies and drive improvements in partnership with Product, Analytics, and Central teams.
Ensure adherence to standards around quality, turnaround times, and user experience.
3. Business & Category Leadership:
Lead geographic and category expansion by collaborating with cross-functional stakeholders.
Manage P&L; for assigned categories along with other business co-owners.
Build and execute strategic objectives.
4. Market Intelligence & Strategy:
Track market trends around pricing, competition, and service qua

📌 Manager – category operations (Chennai)
🏢 Hireginie
📍 Chennai