Principal Consultant – Datadog Monitoring specialist
Location: Any Genpact Location
Experience: 10+ years
Immediate Joiners preferred.
Extensive experience with Data Dog(RUM/Synthetic/Log/APM) like installing, configuring ,alert and dashboard
*If you are immediate joiner, Please share resumes to nsenthil.kumar@ with Sub of "Datadog Specialist" along with notice period*
Responsibilities
1. System and Network Monitoring
• Continuously monitor servers, networks, applications, and databases to ensure availability and performance.
• Utilize monitoring tools to track system health, resource usage, and network traffic patterns
• Implement & configure Datadog agents across different environments (servers, containers, Cloud services)
• Set up alerting mechanisms to notify the relevant teams of performance issues or outages.
• Monitor and proactively manage operational alerts, incidents, and infrastructure issues, promptly addressing problems to maintain optimal uptime and service reliability.
2. Incident Detection and Response
• Identify and analyze incidents reported by monitoring tools or users.
• Respond to alerts promptly and coordinate with IT support to escalate and resolve issues.
• Document incidents, including root causes and remedies, to help inform future prevention strategies.
• Actively manage and coordinate incident responses using Text message and Service Now
3. Performance Analysis and Reporting
• Generate reports on system performance, availability, and incidents to provide insights to management.
• Analyze trends to predict potential issues and advise on capacity planning and resource allocation.
• Monitor adherence to service level agreements (SLAs) and report on compliance.
• Establish the Service Level Objectives (SLO), Service Level Indicators (SLI) to enhance application performance.
4. Tool Management and Optimization
• Maintain and optimize monitoring tools and systems to ensure effective performance.
• Implement current monitoring solutions as needed to