SRE and DevOps Team Engineer | 100% Remote - India
We are seeking an experienced SRE & DevOps Manager to lead the team responsible for the reliability, automation, and scale of our SaaS platform. This is a hands-on role: you will work closely with engineering leadership to improve processes, operate incident management and on-call practices, and guide and develop a team of engineers — while remaining close enough to the systems to support the team through difficult operational challenges with credibility.
You will be accountable for the availability, performance, and operational maturity of our cloud environments, and for promoting a team culture grounded in reliability, ownership, and continuous improvement. The role coordinates day-to-day across Indian Standard Time (IST) and US time zones.
Responsibilities

Team leadership: Lead, mentor, and grow a team of SRE/DevOps engineers. Work closely with engineering leadership to assess team needs and develop talent.
Incident management: Oversee the incident management process end to end — on-call rotations, escalation paths,



incident command, postmortems, and follow-through on root cause analysis (RCA) and preventative actions.
Reliability practices: Define and drive SRE principles including SLIs, SLOs, error budgets, capacity planning, and observability standards across services. Champion a culture of reliability and operational excellence.
Process improvement: Partner with engineering leadership to identify and implement process improvements across the team’s operational priorities, balancing feature delivery, reliability work, security, and cost efficiency. Guide and support the team’s day-to-day work.
Cross-time-zone collaboration: Coordinate a distributed team and support model across IST and US time zones, ensuring effective handoffs, coverage, and communication.
Leadership partnership: Interface with engineering leadership to align infrastructure investments with business and compliance goals. Report on team healt

📌 SRE and Devops Team Manager (India)
🏢 Eltropy
📍 India