Ensure delivery per customer expectation along with meeting defined SLA and ensure Customer happiness.
Communicate, coordinate & initiate actions ensuring flawless & smooth function of the processes
Coordinate within team & ensure all necessary information is compiled, reviewed, and approved (if necessary) for reconciliations , regulatory reporting, journals, contract creation , purchase order creation and maintenance, accounts payables.
Handle all monthly closing activities and month-end reporting
Provides direction and directives to the departmental team members in the performance of their duties, establishing work priorities and in achieving management objectives
Share standard methodologies with customer and identify areas of improvement within processes (Reconciliation process, Regulatory Reporting, Source to Pay )




Understanding of digital assets and tools for F&A; domain
Education : Bachelors in Accounting, Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Finance
Qualified Experience and Years of Experience : Client Relationships with 5-10 YEARS, Lean and Six Sigma with 5-10 YEARS, Project Management with 5-10 YEARS
Management Level : 3
Language and Proficiency : English - Proficient - C2
Time Type : Full time
Skills : Lean Six Sigma (LSS), Client Relations, Project Management
Certifications :
Primary location : 1401-G-India: Ph V, STPI, Gurgaon
Remote type : Hybrid

📌 Service delivery leader (Gurugram)
🏢 Genpact
📍 Gurugram