Location: Lucknow
Domain - Accounts Receivable
Relevant Experience: 06–10 Years
Candidates from Accounts Payable/AP are not eligible
Job Summary
We are looking for an experienced professional to lead and manage the end-to-end Order to-Cash (O2 C) Billing and Disputes process within a Global Financial Services (BPO)
environment. The role involves driving process excellence, standardization, transformation
initiatives, and stakeholder management across global operations.
Key Responsibilities
Manage end-to-end O2 C processes including:
Billing & Invoicing
Accounts Receivable
Cash Application support
Dispute Management
Credit Management
Ensure adherence to SLAs, KPIs, and governance standards.




Collaborate with global stakeholders and business teams.
Lead process standardization and automation projects.
Support ERP implementation and enhancement initiatives.
Required Skills
Strong experience in Order-to-Cash (O2 C) operations
Experience in the GBS/BPO workplace.
Expertise in Accounts Receivable, Billing/Invoicing, Cash Application, and Credit
Management.
Knowledge of Salesforce (preferred).
Strong stakeholder and people management skills.
Experience in process transformation and continuous improvement.

📌 Deputy manager (Lucknow)
🏢 HCLTech
📍 Lucknow