Job Description
This role is a global Trade Promotion & Claims Management leadership position responsible for end‑to‑end governance of trade promotions and claims across markets. The incumbent leads and develops a specialized team, ensures accurate promotion setup and claim processing in SAP and Anaplan TPM/TCM, and drives strong financial controls, compliance, and SOX adherence.
Key Responsibilities
1. Team Leadership & Operational Management
- Lead, mentor, and manage a team responsible for trade promotion management and claim processing.
- Define and monitor KPIs (TAT, accuracy, compliance adherence) for the trade claims team.
- Drive continuous improvement initiatives to enhance process efficiency and controls claim processing and reduction in errors.
- Global role covering more than 30 markets.
2. Promotion Setup & System Management
- Oversee setup, validation, and tracking of all promotional schemes in SAP and Anaplan TPM/TCM platform.
- Ensure correct mapping of various trade schemes, channel spends, promo mechanics, slab-based incentives, and retailer agreements.




- Maintain system hygiene and coordinate with cross functional team’s support for issue resolution.
3. Trade Claims Processing
- Ensure timely and accurate processing of distributor and retailer claims across different schemes, and E‑commerce channels.
- Validate claims as per scheme approvals, terms, trade contracts, and commercial guidelines.
- Monitor claim aging, manage disputes, and ensure closure within defined SLAs.
4. Financial Governance & Compliance
- Maintain robust controls on trade spends, promo budgets, and claim validations.
- Monitor accruals and ensure accurate monthly trade provision accounting.
- Support internal/external audits and ensure compliance with internal control framework /SOX controls.
- Highlight risks such as overspends, non‑compliant claims, and leakages.
5. Reporting & Analytics
- Deliver periodic reports on claim status, promo performance, and spend utilization.
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📌 Team lead (Hyderabad)
🏢 Dr. Reddy's Laboratories
📍 Hyderabad