Job Title - Coupa Consultant with Contracting & Purchasing module
Job Type - Hybrid
Location - Bangalore
Experience - 8-10 Yrs.
Job Description -
The position holder will primarily act for managing the Coupa Procurement System, with a strong focus on the Contracting and Purchasing modules.. The role is responsible for end-to-end system maintenance, support, compliance, and operational excellence of the Coupa platform.
Key Skills & Competencies
• Strong hands-on experience with Coupa system administration, specifically Contracting and Sourcing modules
• Positive understanding of end-to-end procurement processes
• Knowledge of ITIL processes (Incident, Change, Problem Management)
• Experience working with Service Now or similar ITSM tools
• Understanding of Gx P guidelines, compliance, and regulated environments
• Strong stakeholder management and communication skills
Roles & Responsibilities
System Administration & Support
• Perform maintenance, monitoring, and operational support of the Coupa Procurement System
• Manage and resolve incidents, changes,
and problems related to Contracting , Purchasing modules, ensuring quality and timely resolution
• Support year-end sourcing activities and ongoing sourcing requirements ITIL & Service Management
• Handle incidents, service requests, changes, and problems in alignment with ITIL best practices
• Ensure proper documentation, tracking, and closure of tickets via Service Now
• Conduct regular review meetings with Lines of Business (LOBs) to address incidents and recurring problems Compliance, Controls & Audits
• Ensure monthly and quarterly controls are executed accurately and on time
• Actively participate in Sarbanes-Oxley (SOX) audits and provide required evidence
• Ensure system audit readiness and compliance with internal and external audit requirements
Gx P & Regulatory Compliance
• Ensure smooth operations of Coupa–Docu Sign Gx P integrations in compliance with Gx P guidelines and regulatory standards
• Collaborate clos