This role is for an email marketer stepping into agency leadership or already in a leadership role with previous hands on experience. If you haven't done the work hands-on, this isn't the role for you.
Syncopated Marketing is a growing email and SMS marketing agency. We work with D2 C ecommerce brands across the US, Canada, and Europe, primarily on Klaviyo and Omnisend.
We currently manage retention for 20+ brands across a wide spread of categories: supplements, peptides, healthcare, perfumes, balms, clothing, art, and outdoor gear. Several of our clients do over USD 1 M in annual revenue.
We're a 12-person in-office team in Bhopal today, with a transparent plan to grow over the next 12 months. We're looking for a senior operator to take ownership of the delivery engine, build the systems that let us scale cleanly, and lead the team that powers it.
Location: Bhopal, MP (100% in-office)
Experience: 6+ years in digital or creative agencies (email marketing background required), with 2 to 3+ years in a delivery, operations, or team leadership role
Compensation:



₹15 to 25 LPA fixed + performance bonus tied to client retention and operational KPIs
A note from the founder
I'm Naman, the Founder here. My focus going forward is sales, new business, and growth. I need a senior partner who can take full ownership of delivery and operations, so I can put my time into the work that gets us to 50+ clients and beyond. I'm looking for someone I can genuinely vibe with as a working partner, who's comfortable with numbers and runs the business by them, not by gut feel.
The Role
You'll be responsible for:
- Building and scaling our operational backbone: SOPs, the project management stack, capacity planning, and resource allocation across the delivery workflow
- Leading and growing the delivery team across account managers, copywriters, designers, and email developers. Running weekly rituals (standups, 1:1s, retros), hiring, onboarding, and developing the team as we scale from 12 to 30+
- O

📌 Head of agency operations (Bhopal)
🏢 Syncopated Marketing
📍 Bhopal