About the Company
Actowiz Solutions — a rapid-growing data technology company (Web Data Scraping, Automation, Saa S) — is looking for Customer Success professionals who can build strong client relationships, ensure smooth project execution, and drive long-term customer retention across global markets.
About the Role
We're Hiring: Customer Success Executive (2–5 Years) Location: Ahmedabad | Full-time | Global Client Interaction
Responsibilities
Act as the primary point of contact for global clients (US, EU, Middle East). Manage onboarding, adoption, and ongoing support for all assigned customers. Understand client requirements and coordinate with internal teams (Tech, Product, Sales). Ensure timely delivery of services and resolve client concerns proactively. Maintain customer health scores, feedback, and renewal status through CRM. Identify upsell / cross-sell opportunities and collaborate with the sales team. Prepare client reports, documentation, and communication updates.



Handle key enterprise accounts Lead CS processes and improvements Mentor & guide Customer Success Executives Qualifications
2–5 years of experience in Customer Success / Account Management (IT/Saa S preferred). Required Skills
Strong communication, relationship-building, and problem-solving abilities. Experience working with CRMs, support tools, or ticketing systems. Ability to manage multiple clients and deliver exceptional service. Comfortable understanding technical services (data scraping, automation, APIs) and explaining them clearly. For Manager-level: proven experience handling enterprise clients, escalations, and team coordination. Pay range and compensation package
Competitive Salary + Performance Incentives Opportunity to work with global clients & enterprise projects Career growth into Senior CSM / Team Lead roles Supportive, collaborative, and dynamic work culture Equal Opportunity Statement
Actowiz Solutions is committed to diversity and inclusivity in the workplace.
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📌 Customer success executive (Ahmedabad)
🏢 Actowiz Solutions
📍 Ahmedabad