Aajeevika Bureau
Position: India Labour Line Case Manager – 4 positions
Location: Bangalore (Case Manager – Kannada), (Case Manager – Tamil & Telugu) & (Case Manager – Hindi)
Last date for receiving applications: 25 June 2026.
Aajeevika Bureau seeks to recruit two experienced and committed colleagues to join the India Labourline (ILL) as Case Managers. The India Labourline is a phone and field-based programme to provide information, counselling, distress support, and legal aid to informal workers throughout India. It is also a powerful Grievance Redressal Forum to address labour rights violations faced by all categories of waged and self-employed workers in construction, factories, urban services, garments & textiles, farm work, street vending, and other sectors. ILL helps thousands of workers resolve their wage disputes and ensures that they do not lose their rightful earnings to fraud and theft. ILL is operationalised by Aajeevika Bureau and a network of civil society organisations working on labour issues across the country. For more information on Aajeevika Bureau, please visit




Roles and Responsibilities
Two Case Manager (CM) positions are available. One position requires fluency in Kannada and Hindi, while the other requires fluency in Tamil, Telugu, and Hindi. All positions are based in Bangalore. Preference will be given to candidates proficient in multiple South Indian languages along with Hindi.
The Case Managers will be handling calls on the India Labour Line to help provide information, and legal counselling to the informal sector and to register labour dispute cases. More specifically, their role will entail the following:
· Answering calls coming into India Labour Line, providing first counselling and advice to workers
· Documentation of basic information and facts related to the workers' case.
· Engaging with employers / contractors and encouraging them to join the mediation process.
· Conducting mediation between workers and employers /contractors.
·

📌 Case manager (Bengaluru)
🏢 Aajeevika Bureau
📍 Bengaluru