Job Title: Research Associate – CATI
Location: Noida
About Us
Insights Opinion is a global market research and data solutions company delivering high-quality insights through innovative data collection and audience engagement solutions. We specialize in B2 B and B2 C research, healthcare insights, and technology-driven fieldwork operations for clients across global markets.
We are looking for an enthusiastic and detail-oriented Research Associate – CATI to conduct telephonic surveys, support fieldwork operations, and engage with B2 B professionals, healthcare audiences, and other research participants across global studies.
Key Responsibilities
Conduct telephonic surveys and interviews with B2 B professionals, healthcare professionals (HCPs), and target respondents
Accurately screen respondents based on project requirements and qualification criteria
Follow survey scripts, research guidelines, and quality standards during interviews
Maintain accurate records of calls, interview outcomes, and respondent information




Support CATI fieldwork operations and assist senior team members with project activities
Ensure timely completion of assigned targets and quotas
Coordinate with internal teams for project updates and issue resolution
Maintain professionalism and effective communication with respondents throughout interviews
Report operational or respondent-related issues during ongoing fieldwork
Ensure compliance with data privacy regulations and research quality standards
Required Skills & Qualifications
1–2 years of experience in telephonic surveys, customer interaction, CATI operations, or market research
Excellent verbal communication and interpersonal skills
Comfortable speaking with professional and healthcare audiences over the phone
Strong attention to detail and ability to follow research protocols
Basic understanding of survey processes and respondent screening
Ability to work in a fast-paced and target-oriented setting
Basic proficiency in Excel and computer

📌 Research associate (Noida)
🏢 Insights Opinion
📍 Noida