About the Company
Squad Stack.ai is on a mission to transform the $450 B global customer experience market. We’re building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale. If you’re excited about building products at the frontier of AI, voice, and platform abstraction—this is your playground.
About the Role
We’re looking for a Product Manager who’s equal parts strategist, builder, and visionary—someone who wants to shape the future of AI in customer experience. In this role, you’ll lead the development of our Voice AI platform and the go-to-market for our agentic voice AI. This is a high-ownership, zero-to-one chance to define product strategy, scale infrastructure, and empower developers and businesses to build with Squad Stack’s AI capabilities.
Responsibilities
Product Strategy & Vision
Define and lead the roadmap for our Voice AI platform, aligning product initiatives with the company vision.
Work with leadership to translate abstract ideas into product strategy and modular platform offerings.
Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform ecosystems.
Product Development & Execution
Collaborate with engineering, design, and data science to ship high-quality, high-leverage products.
Translate user needs into APIs, SDKs, and platform components that external teams can build on.
Lead the product lifecycle end-to-end—from problem discovery to post-launch iteration.
Go-to-Market & Ecosystem Building
Design a thoughtful GTM strategy with business teams: pricing, positioning, self-serve onboarding, and documentation.
Work closely with sales, marketing, and success to drive adoption across enterprises and SMEs.
Gather feedback from early adopters, devs, and internal users to iterate fast.
Stakeholder Management
Serve as the product bridge across internal teams (infra, sales, CX ops).
Evangelise platform thinking a
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