Company Description
Applix provides a Manufacturing Operating System designed to automate and control complex factory operations at scale. The platform enables smarter, data-driven manufacturing by integrating processes, systems, and production lines into a unified workplace. Built for high reliability and transparency, Applix supports manufacturers in optimizing throughput, reducing downtime, and improving quality. The company focuses on delivering scalable, customizable solutions that adapt to evolving production needs. Team members work at the intersection of software, automation, and industrial innovation.
Product Support Engineer
Applix is hiring Product Support Engineers / Technical Analysts to support a leading global client in delivering exceptional technical support, resolving product issues, and ensuring seamless customer experiences. This role offers an exciting opportunity to work with global stakeholders while developing expertise in technical troubleshooting, data analysis, and enterprise product support.




Whether you are an early-career engineering graduate or a professional with customer support experience, this role provides exposure to enterprise-scale support operations, data analytics, and cross-functional collaboration.
Role Description:
This is a client onsite role.
As a Product Support Engineer / Technical Analyst, you will be responsible for monitoring product health, troubleshooting technical issues, supporting customers and dealers, analyzing operational data, and collaborating with engineering teams to improve product performance. You will work closely with cross-functional teams to ensure timely issue resolution and deliver high-quality customer support.
Responsibilities:
Monitor dashboards and manage support tickets related to fleet connectivity, data quality, and subscription services. Troubleshoot technical issues and provide timely resolutions to customers and dealers. Analyze operational data and prepare customer-facing reports and

📌 Product support engineer (Chennai)
🏢 Applix
📍 Chennai