INTRODUCTION:
University of the People (Uo People) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, Uo People has over 170,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees. Uo People is accredited by the WASC Senior College and University Commission (WSCUC).
We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef’s TED talk when he announced the founding of the University.( TED talk )
Uo People is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced organization with remote teams all around the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you
Uo People is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Fondation Hoffmann,



and others. The University has been covered by the Recent York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef’s TED Talk and Nas Daily interview about the University have 30 million views combined.
Overview:
We are hiring a VP, Global Services & Customer Care to lead and scale our global student services organization, ensuring high quality, efficient, and student centric support across the entire student lifecycle. This role will lead a large scale global operations function focused on service excellence, operational efficiency, and continuous improvement. Technology and AI enabled solutions will be leveraged to strengthen customer care delivery, improve responsiveness, and enhance the overall student experience.
The leader will oversee:
· Admissions operations
· Student services
· Financial aid support
· Academic support operations
· Custome

📌 Vp- global services (Mysuru)
🏢 University of the People
📍 Mysuru