The Zonal Head – Business and Operations (South) will be responsible for managing, strengthening, and scaling Drop X Logistics’ existing presence across South India. This role involves end-to-end ownership of business operations, expansion into recent cities and regions, and full zone-level P&L; responsibility while ensuring operational excellence and client satisfaction.
Key Responsibilities
- Manage and scale Drop X’s existing business operations across South India
- Drive aggressive expansion into new cities and regions across the South
- Identify, acquire, and manage new clients across e-commerce and quick commerce
- Strengthen and optimize last-mile delivery and quick commerce operations
- Build, train, and develop regional, cluster, and station-level leadership teams
- Own full zone-level P&L; including revenue growth, cost per shipment, and manpower optimization
- Establish strong operational processes, vendor networks, and regional partnerships
- Drive performance across stations, dark stores, and delivery sites to meet client SLAs
- Manage key client relationships,



negotiations, and escalations
- Continuously improve operational efficiency, productivity, and service quality across the zone
Candidate Requirements
- Proficiency in multiple South Indian languages such as Kannada, Telugu, Malayalam, and Tamil will be highly preferred
- Prior experience managing Amazon EDSP last-mile operations will be an advantage
- 5–12 years of experience in last-mile logistics, e-commerce, or quick commerce operations
- Proven experience managing multi-city or multi-state operations
- Strong understanding of P&L; management and cost optimization
- Experience in quick commerce operations (dark stores, hyperlocal delivery) preferred
- Strong leadership, execution, and problem-solving skills
- Experience expanding operations into new cities and building teams from the ground up
- Ability to manage large teams including station managers, supervisors, and delivery associates
- Willingn

📌 Zonal operations head (Manjeri)
🏢 DROPX LOGISTICS
📍 Manjeri