Lead Specialist – Customer Deal Desk, Global SSC
Career Level: IC2
Language Requirement: German Language Expert
Work Environment: Multi-cultural, multi-country, fast-paced, seasonal business cycle aligned with quarterly and annual fiscal timelines
1. About the Company/Team
The Global Shared Services Center supports business operations across multiple countries and lines of business by enabling accurate, compliant, and timely contract administration. The Customer Deal Desk team plays a critical role in supporting Sales, Legal, Finance, Collections, Reporting, Business Practices, and internal approvers to ensure customer and vendor agreements are processed efficiently and in line with company policies.
The team operates in a fast-paced, collaborative, and deadline-driven environment, especially during quarterly and annual fiscal cycles. The focus is on contract accuracy, risk mitigation, stakeholder alignment, process discipline, and continuous improvement.
2. Job Summary
The Lead Specialist – Customer Deal Desk,



Global SSC will be responsible for supporting end-to-end contract administration activities, including drafting, reviewing, modifying, tracking, and managing contractual documents across multiple business areas.
This role requires solid contract management experience, German language expertise, attention to detail, logical thinking, and the ability to collaborate with diverse internal stakeholders. The position supports contract lifecycle management, compliance adherence, risk identification, dispute resolution, process improvement initiatives, and accurate documentation in internal systems.
The ideal candidate should be a rapid learner, well-organized, curious, resilient, adaptable, and willing to go above and beyond to support team and business goals in a high-pressure, quarter-end driven environment.
3. Key Responsibilities
Draft, review, and modify a range of agreements, including vendor contracts, client agreements, sales contracts, and non-disclosure a

📌 Lead specialist – customer deal desk(german langauge) (Bengaluru)
🏢 Oracle
📍 Bengaluru