CÉ LA VI Mumbai is seeking a driven and sophisticated Membership Sales Manager to lead the growth and management of our exclusive Lounge membership program, delivering a highly personalised and premium experience to our VIP clientele.
Membership Sales Manager Responsibilities:
- Drive the acquisition of new Lounge memberships by targeting high-value, premium, and VIP clientele.
- Develop bespoke membership proposals tailored to each prospect’s lifestyle, preferences, and expectations.
- Actively network and build strategic relationships with affluent individuals, corporate partners, and luxury communities to secure new memberships.
- Conduct thorough qualification to ensure all potential members align with the exclusivity and brand positioning of CÉ LA VI.
- Manage the full lifecycle of memberships, including onboarding, renewals, advantages, access privileges, and entitlements with precision and discretion.
- Ensure seamless member onboarding through personalised orientations and concierge-style service.
- Serve as the primary point of contact for all members, handling requests,



feedback, and special expectations with exceptional care.
- Build long-term, trust-based relationships with VIP guests through consistent, high-touch engagement.
- Maintain a strong presence on the floor during peak hours to elevate service delivery and enhance guest satisfaction.
- Monitor member engagement and usage patterns, proactively recommending enhancements to elevate their experience.
- Maintain updated and confidential member profiles, preferences, and engagement history.
- Collaborate closely with operations, reservations, and VIP services teams to ensure seamless experiences across all touchpoints.
- Support premium service delivery, including guest hosting, table service, and personalised touches during VIP visits and events.
- Develop and execute sales strategies to grow membership revenues and drive sustained profitability.
- Identify upselling and cross-selling opportunities a

📌 Membership sales manager (Mumbai)
🏢 CE LA VI
📍 Mumbai