17 Aug
|
STYLI
|
Bengaluru
About Styli
Styli is a rapid-growing fashion e Commerce platform, built for the mobile-first customer. We're transforming how young, trend-savvy customers shop online—through fast delivery,
value-driven pricing, and seamless digital experiences. As we scale across markets, our Customer Experience engineering team plays a vital role in shapinghigh-impact, user-first journeys across discovery, purchase, and post-order touchpoints.
Role Overview
We are hiring an experienced Engineering Manager to lead the Customer Experience charter, with a focus on craftingintuitive, performant, and personalized experiences for our mobile and web users. You will manage a cross-functional team responsible for search, navigation, home personalization, product detail experience, and frictionless checkout—ensuring a world-class journey for millions of users.
Responsibilities
Product & Platform Execution
Lead execution of key CX verticals: home, search, productlisting, PDP, checkout, account, and post-order flows. Drive architecture and technical direction across web and mobileplatforms (Android,
i OS) Ensure features are performant in low-bandwidth, mobile-heavy markets, and localize gracefully for Arabic and English. People Leadership
Grow and manage a high-performing team of engineers(frontend, backend, mobile), fostering a culture of ownership and continuous learning. Conduct regular 1:1s, performance reviews, and careerdevelopment plans. Collaborate closelywith Product, UX, QA, and Analytics partners. Metrics-Driven Delivery
Set and track OKRs tied to CX metrics:search conversion, PDP bounce rate, funnel drop-offs, repeat purchase rates, and Core Web Vitals. Champion A/B testing, experimentation, and instrumentation to inform decisions with real user data. Customer Obsession
Stay close to user pain points via heatmaps,user sessions, CS feedback, and local market insights. Partner with UX Researchand Design to embed voice-of-customer into the delivery process. Drive initiatives to impro
📌 Engineering manager (Bengaluru)
🏢 STYLI
📍 Bengaluru