HCLTECH Walk-in Drive - International Banking Voice Process 19th June 2026
Walk-in Drive Details:
Interview Location: HCL Technologies Ltd, AMB 6 :104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu
Job Location: HCLTECH Elcot Sez Sholinganallur.
Date: 19th June 2026
Time: 11:00 AM - 3:00 PM
We are hirin g Associates/ Analys t for ou r Inbound Calling Proce ss (? ? No Sales, No Upselling, No Cross-Selli ng)
Role: Associate / Analyst – Inbound Voice Process
Experience:
1–3 years (Associate)
3–5 years (Analyst)
Education:
12th Pass / Graduate / Postgraduate
Key Skills Required
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Ability to multitask in a fast-paced setting
Team player with the ability to work independently
Key Responsibilities




Handle inbound client calls and respond to queries professionally
Provide accurate, timely resolution to customer concerns
Assist customers with product, service, account, and data-related queries
Use internal tools/workflow systems to manage multiple interactions
Maintain accurate records of all customer interactions
Collaborate with cross-functional teams to resolve issues
Deliver high customer satisfaction through a customer-first approach
Preferred Candidate Profile
Experience in international voice/customer support process
Strong listening skills and attention to detail
Ability to handle pressure and maintain service quality
HR Contacts:
Sanjay

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