Delivery Leader – Healthcare Contact Center
Lead Large-Scale US Healthcare Operations | Drive Transformation | Deliver Client Success
• Experience: 15+ Years (Minimum 10 years in BPO/Contact Center Operations)
• CTC: Up to ₹40-45 LPA
• Industry: US Healthcare
• Location: PAN India
• Domain: US Healthcare | Contact Center | Payer Operations
What We're Looking For:
• Member & Provider Services Expertise
• Eligibility & Enrollment Operations
• Healthcare Contact Center Leadership
• Claims & Payer Operations
• Client Relationship Management
• Operational Excellence & Process Transformation
• AI, Automation & Digital Transformation Initiatives
• Workforce Management & Financial Operations
Ideal Candidate:




• 15+ years of leadership experience in US Healthcare BPO
• Strong expertise in U. S. Payer Operations & Member Services
• Experience managing large delivery teams and enterprise-scale operations
• Hands-on exposure to Facets, QNXT, PEGA, and WGS
• Robust background in Analytics, Transformation & Operational Excellence
• Proven success in Client Engagement, Solutioning & Business Growth
If you've successfully built, transformed, and scaled healthcare operations while delivering exceptional client outcomes, we'd love to hear from you
Share your resume: gaurangna@

📌 Delivery leader – healthcare contact center (Mumbai)
🏢 Latinum Hr Solutions
📍 Mumbai