HIRING ALERT- Quality Kiosk Technologies Is Hiring Technical Service Delivery Leader For Our Banking Clients In UAE Region
Work Location: UAE
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Role Purpose
The Service Delivery Partner (Banking QE) is a high-impact leadership role focused on driving technical excellence and innovation across our India Banking practice. You will transition traditional testing portfolios into AI-led, autonomous quality ecosystems while serving as a Technical Program Manager for complex, large-scale banking transformations.
Key Responsibilities and Deliverables
1. AI & Gen AI Innovation Leadership
Gen AI Integration: Lead the deployment of Generative AI tools to automate test case generation, synthetic data creation, and self-healing automation.
AI Evaluation: Establish frameworks for the quality assurance of AI/ML models within the banking sector, ensuring model reliability and compliance.
Predictive QA:
Utilize machine learning analytics to identify high-risk code areas and transition the delivery model from reactive testing to proactive prevention.
2. Technical Program Management & Shift-Left Strategy
Shift-Left Implementation: Drive QE involvement into the earliest stages of the SDLC (Requirements & Design) to ensure "Testability" is architected into the product
Complex Delivery: Manage a portfolio of 25+ parallel projects across Digital, Core Banking, and Middleware with a focus on automation-first outcomes.
Dev Ops-CT: Orchestrate Continuous Testing (CT) within CI/CD pipelines, integrating automated quality gates into the developer workflow.
Ambiguous Environments: Navigate complex technical landscapes including data migration and middleware testing where documentation may be sparse.
3. Strategic Client & Business Management
P&L; Accountability: Ownership of a large revenue portfolio with full responsibility for margins, DSO and manpower planning.
Outcome-Based Deals: Convert BAU engagements into multi-year, BVR-led (Business V