Angara E-Commerce Private Limited is a luxury jewellery e-commerce company founded in the year 2007. It is a subsidiary of the American company, Angara Inc., which is headquartered in Los Angeles, California. Over the last few years, Angara has grown exponentially, establishing itself as a global leader in handcrafted colored gemstone as well as diamond jewellery. Our luxury jewellery is shipped to more than 65 countries worldwide, and has a presence in the United States of America, Bangkok, Australia, Canada, and the United Kingdom. In India, our offices are located in Jaipur and Noida.
Angara was ranked the No.1 Online Jeweller in the US in 2020 by the leading American magazine, Newsweek. We were also recognized by Newsweek as 5 Year Champion on being voted among the best online jewellers in its list of “Best Online Shops” for five years in a row. That’s not all. Our ground-breaking innovation, ‘Create with Angara,’ earned us the Business Intelligence Group’s 2024 BIG Innovation Award as well as the #10 spot in Retail on Fast Company’s Most Cutting-edge Companies 2024 list.



In addition to this, we secured the prestigious Bizrate Insights Circle of Excellence Award for two consecutive years as well as the Business Intelligence Excellence in Customer Service Award 2023. Better Business Bureau has rated Angara A+ for excellence in service and our Trust Pilot rating stands at 4.5 out of 5.
Key Responsibilities
: Represent Vedic Gems as the human face of the brand across live chat, email, social media and voice, delivering ultra-personalized support to customers in English and Hind
i Handle end-to-end customer journeys: pre-purchase consultations, order updates, issue resolution, post-purchase follow-ups and relationship nurturing
. Own metrics such as average handling time, response time, resolution time, communication quality, CSAT and review scores across all channels
. Manage complex and high-value customer conversations, including escalations and HNI customers, with

📌 Customer support executive (Jaipur)
🏢 Angara ecommerce
📍 Jaipur