Job Description - Executes internal and external collection activities to maximize cash flow, ensure customer payments and compliance with company policy, procedures, and financial controls
Conducts complex accounts receivable aging analysis and generating key performance indicator (KPI) reports. Resolves outstanding aging balances for accounts, using knowledge of business systems and their relationship to billing and collections Monitors and follows up on overdue accounts receivable, communicating with clients to secure timely payments Acts as the primary point of contact for billing and collection inquiries from internal and external business partners. Researches and resolves a variety of internal and external inquiries. Reviews AP or A/R ledger accounts and financial statements in alignment with company policies and standards Assists in coordinating with external auditors by gathering and organizing payment and transaction documents,
ensuring timely and accurate provision of requested information Takes lead on following-up with other departments if documents are missing or late, verifies if numbers on relevant documents diƯer from each other or invoices sent to customers, and collaborates with internal teams to help solve issues Grade Descriptor
Requires in-depth knowledge in specialized disciplines / job functions May coordinate work, providing guidance and/or training to more junior team members Works autonomously based on existing practices, precedents or procedures; may provide input for improvements
- Impacts own team and other teams whose work activities are closely related;
develops improvements to existing processes and procedures to improve the eƯiciency of the team