About Us
Enbraun Technologies is the team behind e Resource Scheduler, a global B2 B Saa S product for workforce and project resource management. Our platform helps organizations plan work smarter, allocate resources efficiently, and improve productivity through better scheduling and capacity planning.
We are focused on building simple, powerful products that solve real operational challenges for businesses worldwide.
About the Role
We are looking for a client-facing qualified who can confidently represent our Saa S product to international clients. The role involves conducting product demos, onboarding new clients, providing ongoing support, and ensuring a smooth customer experience throughout the client lifecycle.
You will work closely with the Founder/CEO and collaborate with Product and Technology teams to help clients successfully adopt and utilize the platform.
This is a high-ownership role with opportunities to grow into a larger Client Success function over time.
Key Responsibilities
1. Client Interaction & Product Demonstration
Conduct clear and structured web-based product demos for prospects and existing clients. Understand client requirements and demonstrate relevant product workflows and use cases. Support the CEO during high-priority client discussions and strategic accounts. 2. Client Support & Issue Resolution
Provide email and video-based support to international clients. Troubleshoot product-related issues and coordinate with internal teams for timely resolution. Maintain proactive follow-ups and ensure a high-quality client support experience. 3. Client Onboarding, Training & Adoption
Guide new clients through onboarding, setup, implementation, and product training. Help clients understand key features, workflows, and best practices. Drive product adoption by helping clients utilize the platform effectively. Share product updates, feature enhancements, and relevant best practices with clients. 4. Client Retention & Account Growth
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