About the company
Voya India, formerly known as VFI SLK, is a technology-driven, business process transformation company, driving the evolution of the financial services customer experience through the art of technology, innovation, and human creativity.
As a subsidiary of Voya Financial, Inc., we are dedicated to delivering cutting-edge solutions to Voya's Health (employee benefits), Wealth (retirement), and Investment Management businesses. Our focus lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes.
We are committed to fostering an environment that celebrates learning, growth, and inclusivity while developing and deploying innovative and impactful solutions for Voya Financial, Inc.
Client Management Representative
We are looking for someone with strong interpersonal skills, who can communicate via email to external and internal customers. They will also communicate with internal partners regularly on Zoom and Skype calls. They need to be very articulate in both written and spoken English.



Relationship management is very important for the role.
Strong understanding of inner workings of our Operations departments
Critical Thinking skills
Robust Excel Skills – ability to create pivot tables, use vlookup, various calculate formulas, interpret data, etc. VBA would be nice to have, but not required.
6 + year business experience
Open to work in India Night shit
Team Contribution and Role Responsibilities
Provides support to Client Representatives to meet Client specific business plans and to support: Growth, Maintenance, At-Risk and Broker Contact only clients. Addresses day-to-day service issues as determined on a group-by-group basis, as well as those delegated by Client Manager. May include message delivery of issue resolution to the customer/broker/TPA/GA. Supports Client Management with designated skills matrix activities/work items, delegated by Client Manager. Exhibits core competenci

📌 Client management specialist- us insurance operations (Bengaluru)
🏢 Voya India
📍 Bengaluru