Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Implement the sales plan and building relationships with developers and identifying areas of prospect for ABFL

Drive on-ground sales for the construction finance division by building strong relationships with developers and promoters
Leverage the existing developer base and Group relationships by building strong relationships with key resources. Eg. AMC real estate PE, ABMM , Ultratech etc.
Drive an increase in fee based income from real estate developers
Promote cross-selling / up selling of group financial product offerings and utilize them as value differentiators; e.g. the home loan business is a big opportunity for creating scale through this channel.
Source timely, accurate, quality and pertinent information and data primarily through market research/ feedback to assist in decision making of viability of project

Build superior customer service levels and a strong value proposition while ensuring compliance to internal risk parameters





Gain a thorough understanding of customer needs and requirements
Understand the technical and financial aspects of projects including project size, progress and risk factors
Structure customized deals as per internal parameters and suit customer requirements
Oversee the initial stages of the risk management process, collating the necessary documentation, carrying out preliminary risk assessments and forwarding the files to the credit team
Coordinate with the risk and operations teams to evaluate and approve loan applications, while maintaining customer service levels including turn-around-time
Communicate with customers on a periodic basis, identifying and addressing their issues so as to maintain high levels of customer satisfaction
Manage the account renewal process, ensuring continuing relationships with key customers

Ensure compliance to internal risk parameters and monitor the health of customer accounts on a periodic basis to minimize ri

📌 Relationship manager (India)
🏢 Aditya Birla Capital
📍 India