OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group’s business strategy to provide operational service support. OSBI works with the Group’s trading brands in the UK, providing exceptional customer support and service delivery to recent and existing customers.
OSBI also prides itself on offering operational excellence by devising and utilizing process improvements and functional efficiencies.
Support the Business Services Manager in ensuring robust governance to support process change (non-system) in line with the agreed procedures and standards. Support the enhancement of Business Services and Operations technical and practical competence through the hands-on support of creating Process Improvement tools and methodology in order to create a successful improvement culture; focusing of data-driven improvements and sustainable change.
Support the Business Services Manager to track process changes, coordinate requirement gathering and facilitate the delivery through various departments.
Preparing associated agendas, supporting papers in advance of scheduled meetings and where required chair / facilitate meetings to achieve meeting objective.
Work as a liaison with the operational and business functions to plan business readiness criteria ahead of the implementation of change, ensuring all impacted departments are in readiness to absorb changes.
Support with maintaining the high level portfolio view of all annual special operational events, business change and process change delivery. Liaise with Business Services workstream leads and business representatives to obtain and provide information on business change/event position including status updates, progress on actions, decisions needed, ensuring effective escalation and management of risks and issues and back to green activity plans/timelines where needed.
Executing defined business operations monthly and annual activity including, but not limit
📌 Process Coordinator IND (Bengaluru)
🏢 OSB Group
📍 Bengaluru
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