Job Title: Sales Coordinator

Company: Glassix

Location: Gujarat, India (On-site)

Department: Sales & Operations

About the Role

Glassix is looking for a detail-oriented Sales Coordinator to support our sales operations for our physical access control systems business (speed gates, flap barriers, and related security solutions). The ideal candidate will manage day-to-day sales administration, coordinate between sales, accounts, and dispatch teams, and maintain accurate records using Zoho CRM and Zoho Books.

Key Responsibilities

- Manage and update lead, opportunity, and customer records in Zoho CRM — tracking pipeline stages, follow-ups, and conversion status
- Prepare and issue quotations, proforma invoices, and sales orders using Zoho Books
- Coordinate with the sales team to ensure timely follow-up on inquiries, quotes, and pending orders
- Generate GST-compliant tax invoices and ensure accuracy of billing details (HSN codes, GST rates, e-way bills where applicable)
- Track order status from confirmation through dispatch and installation, liaising with the technical/installation team
- Maintain updated records of AMC (Annual Maintenance Contract) renewals and follow up with clients on due dates
- Coordinate with accounts for payment follow-ups, outstanding invoices, and reconciliation in Zoho Books
- Prepare periodic sales reports and dashboards (weekly/monthly) for management review




- Handle customer queries and coordinate with the service team for after-sales support tickets
- Maintain product pricing sheets, catalogues, and documentation for the sales team
- Assist in preparing tender/bid documentation as required

Required Skills & Qualifications

- Bachelor's degree in Business Administration, Commerce, or related field
- 1–3 years of experience in sales coordination, preferably in B2B/industrial/security equipment sales
- Hands-on working knowledge of Zoho CRM and Zoho Books (mandatory)
- Familiarity with GST invoicing, e-way bills, and basic accounting terminology
- Strong MS Excel skills (pivot tables, VLOOKUP, basic reporting)
- Excellent written and verbal communication in English, Hindi, and Gujarati
- Solid organizational skills with attention to detail
- Ability to multitask and coordinate across sales, accounts, and technical teams

Preferred (Good to Have)

- Prior experience in access control, security systems, or building automation industry
- Experience handling AMC/service contract renewals
- Knowledge of Zoho Books' inventory and GST filing modules

What We Offer

- Competitive salary based on experience
- Opportunity to work closely with a growing team in the security/access control industry
- Exposure to end-to-end sales operations, from lead to invoicing to after-sales

📌 Sales Co-ordinator (Ahmedabad)
🏢 Glassix
📍 Ahmedabad