We are looking for enthusiastic and customer-focused Customer Support Executives to join our team for an upcoming event. This is a temporary/contract-based opportunity ideal for candidates who are confident in handling customer calls and resolving queries professionally.

Key Responsibilities:

- Handle customer enquiries through phone calls, WhatsApp, chat, and other support channels.
- Assist customers with ticket bookings, payments, confirmations, cancellations, and refunds.
- Resolve customer issues related to tickets, QR codes, booking confirmations, and event entry.
- Provide clear and accurate information about the event, bookings, timings, and procedures.
- Escalate technical or payment-related issues to the relevant team.
- Maintain records of customer queries and resolutions.




- Coordinate with the operations and technical teams when required.
- Provide customer support before and during the event.

Requirements:

- Good communication skills in English and Tamil.
- Customer service or voice process experience is preferred.
- Basic computer and internet skills.
- Ability to handle multiple customer queries in a professional manner.
- Positive problem-solving and interpersonal skills.
- Ability to work in a fast-paced event environment.
- Freshers with good communication skills are also welcome to apply.

Job Type: Temporary / Contract

Work Location: Work from Office

Note: No joining fee or deposit is required from candidates.

📌 Customer Support Executive (Coimbatore)
🏢 BrandingBeez
📍 Coimbatore