Job Description – Test Ride ExecutiveJOB DESCRIPTION – TEST RIDE EXECUTIVECompany: Affine Automotive Pvt. Ltd.
Position: Test Ride Executive
Department: Sales
Location: Whitefield / Marathahalli
Industry: Automobile / Two-Wheeler Dealership
Reporting To: Showroom Manager
Job SummaryWe are looking for a Test Ride Executive to manage and coordinate test rides for customers visiting our two-wheeler showroom. The candidate will be responsible for explaining the test ride process, ensuring customer safety, providing a good riding experience, and supporting the sales team in converting test rides into bookings.
- Key ResponsibilitiesWelcome customers and understand their requirements.
- Explain the features and benefits of the motorcycle/scooter before the test ride.
- Coordinate and conduct test rides as per company safety procedures.
- Verify customer documents and eligibility before allowing a test ride.
- Ensure customers follow all traffic and safety regulations.
- Check the test ride vehicle before and after every ride.
- Maintain proper records of test rides and customer details.
- Follow up with customers after the test ride and coordinate with the Sales Executive.
- Ensure test ride vehicles are clean, fuelled/charged and ready for customers.
- Report any damage, technical issue or accident immediately to the concerned manager.
- Support the sales team in generating bookings and sales leads.
- Maintain a professional and customer-friendly approach at all times.
- Candidate RequirementsQualification: 10th / 12th / ITI / Diploma or equivalent.
- Experience: Fresher or 1–2 years of experience in automobile/two-wheeler showroom preferred.
- Must have a valid two-wheeler driving licence.
- Valuable knowledge of riding and basic understanding of two-wheelers.
- Good communication and customer-handling skills.
- Basic knowledge of English, Hindi and/or Kannada preferred.
- Should be energetic, confident and customer-friendly.
- Should be willing to work on weekends and holidays as per showroom requirements.
- Key SkillsCustomer handling
- Two-wheeler riding skills
- Communication skills
- Product explanation
- Safety awareness
- Follow-up skills
- Teamwork
- Basic automobile knowledge
- Pre Delivery Inspection and Accessory Fittings,
SalarySalary: As per experience and company standards.
Working HoursAs per showroom working hours, including weekends and holidays on a rotational basis.
- Performance ParametersNumber of test rides conducted
- Customer satisfaction
- Test ride-to-booking conversion
- Proper maintenance of test ride vehicles
- Accurate test ride documentation
- Compliance with safety procedures