- Make outbound calls to prospective students and clients interested in overseas education or immigration services
- Handle inbound inquiries and provide accurate information about programs, universities, and visa processes
- Build and maintain strong relationships with clients through effective communication
- Counsel clients on suitable study abroad options based on their profile and preferences
- Follow up with leads and maintain a consistent pipeline of potential clients
- Coordinate with internal teams to ensure smooth processing of applications
- Maintain records of calls, client interactions, and progress in CRM systems
- Achieve daily, weekly, and monthly calling and conversion targets
Required Skills & Qualifications:
- Proven experience as a tele caller, preferably in overseas education or immigration consultancy
- Excellent communication and interpersonal skills
- Strong persuasion and negotiation abilities
- Positive knowledge of international education systems and visa procedures (preferred)
- Ability to handle pressure and meet targets
- Proficiency in English (additional languages are a plus)
- Basic computer knowledge and familiarity with CRM tools
Experience:
- Minimum 1–3 years of experience in tele - calling or a related role
- Prior experience in overseas consultancy will be an advantage
Education:
- Bachelor’s degree in any discipline
Key Attributes:
- Customer-focused approach
- Strong organizational and multitasking skills
- Positive attitude and team player
- Self-motivated with a results-driven mindset
Work Location:
Oaks Overseas Consultancy
Salary:
Competitive salary with attractive incentives based on performance
Benefits:
- Performance-based Spot incentives
- Professional growth opportunities
- Training and development programs